Privacy Policy

Effective Date: 29.04.2026Last Updated: 29.04.2026

1. Introduction

Welcome to Crocco (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data.Crocco is a business communication platform that enables companies to manage clients, projects, and team conversations in a structured and controlled environment. (Crocco App)This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Business/Company name
  • Billing details (if applicable)

b. Account & Usage Data

  • Login credentials
  • User activity within the platform
  • Communication data (messages, files, chat logs)
  • Project and client-related data

c. Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage analytics

3. How We Use Your Information

We use your data to:

  • Provide and maintain our services
  • Create and manage user accounts
  • Facilitate client and team communication
  • Improve platform functionality and user experience
  • Send service updates, notifications, and support messages
  • Process payments and subscriptions
  • Ensure platform security and prevent misuse

4. Communication & Data Control

Crocco is designed to provide structured communication and full visibility for business owners. (Crocco App)

  • Messages and files shared within the platform may be stored and monitored for operational purposes
  • Business account owners may have access to communication data within their workspace
  • Anonymous chat features may limit identity visibility among users but not to account administrators

5. Sharing of Information

We do not sell your personal data.

We may share information with:

  • Service providers (hosting, analytics, payment processors)
  • Legal authorities when required by law
  • Internal teams for operational and support purposes

All third-party partners are required to maintain confidentiality and data security.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your data at any time (see Section 9).

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encryption
  • Access control mechanisms
  • Regular monitoring for vulnerabilities

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Cookies & Tracking

TechnologiesWe use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can manage or disable cookies through your browser settings.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, contact us at:Email: crocco.app@gmail.com

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Crocco

Address: STC, 516, SP Ring Road, Bopal, Ahmedabad, India (Crocco App)

Contact Us: +91 99242 24479

Email Us: crocco.app@gmail.com